Usage of personal data Maison Collery is committed to protecting your privacy and ensuring the security of your personal data. We collect and use your personal data solely for the purpose of fulfilling your inquiries and processing your purchase orders. Rest assured, we do not share or sell your personal data with third parties for marketing purposes. It's important to note that we do not have access to the details of your selected payment method. All payment-related data is processed and stored exclusively by our trusted external online payment providers. By using our services, you consent to the collection and use of your personal data in accordance with our privacy policy.

Maison Collery ("Maison Collery", "we", "our", or "us") respects your privacy and is committed to protecting your personal data in accordance with the Singapore Personal Data Protection Act 2012 (PDPA).

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you use our website
www.maisoncollery.com and our services.

By using our website, you consent to the collection and use of your personal data as described in this Policy.

 1. Personal Data We Collect

We may collect personal data that you provide to us, including but not limited to:

• Full name

• Delivery address

• Billing address

• Email address

• Phone number

• Payment details (processed via third-party providers)

• Order history

• IP address and website usage data

• Any information submitted through forms, emails, or contact requests

Personal data refers to data that can identify an individual, whether on its own or together with other information. 

2. Purpose of Collection

We collect, use, and disclose personal data only for purposes that a reasonable person would consider appropriate, including:

• Processing orders and deliveries

• Customer support and communication

• Payment processing

• Compliance with legal obligations

• Marketing communications (with consent)

• Improving website and services

• Fraud prevention and security

• Record keeping and accounting

We will not use your personal data for unrelated purposes without your consent.

3. Consent

By providing your personal data to us, you consent to its collection, use, and disclosure for the purposes stated in this Policy.

You may withdraw consent at any time by contacting us.
Upon withdrawal, we may no longer be able to provide certain services.

4. Notification

We will inform you of the purpose for collecting personal data at or before the time of collection.

5. Disclosure of Personal Data

We may disclose your personal data to:

• Payment service providers

• Delivery / logistics companies

• IT service providers

• Website hosting providers

• Professional advisors (legal / accounting)

• Government authorities where required by law

We do not sell your personal data.

6. Protection of Personal Data

We implement reasonable security arrangements to protect personal data from:

• Unauthorized access

• Disclosure

• Modification

• Loss

• Misuse

This includes secure servers, password protection, and restricted access.

7. Accuracy

We make reasonable efforts to ensure personal data is accurate and complete.

Please inform us if your information changes.

8. Retention of Personal Data

We retain personal data only as long as necessary for business or legal purposes.

When no longer required, data will be securely deleted or anonymised.

9. Access and Correction

You may request:

• Access to your personal data

• Correction of inaccurate data

• Information on how your data has been used

Requests may be subject to verification.

Contact:
info@maisoncollery.com

10. Data Breach Notification

If a data breach occurs that may cause harm, we will notify affected individuals and the Personal Data Protection Commission where required by law.

11. Cookies and Website Tracking

Our website may use cookies and similar technologies to:

• Improve user experience

• Analyse traffic

• Remember preferences

You may disable cookies in your browser settings.

12. Marketing Communications

We may send marketing emails only if you have consented.

You may unsubscribe anytime via: email request

13.Third-Party Websites

Our website may contain links to third-party sites.

We are not responsible for their privacy practices.

14. Data Protection Officer (DPO)

In accordance with the PDPA, we have designated a Data Protection contact.

Contact:

Mdm Collery 
Email: info@maisoncollery.com
Website: www.maisoncollery.com

15. Changes to this Policy

We may update this Privacy Policy at any time.

The latest version will be posted on this page.

16. Governing Law

This Policy shall be governed by the laws of Singapore.

17. Disclaimer

While we take reasonable steps to protect personal data, no system is completely secure.

By using this website, you acknowledge that transmission of data over the internet is at your own risk.

By using this website, you acknowledge and agree that Maison Collery is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of or inability to use the site, its materials, or services.

The materials and services provided on this site are offered without any warranties of any kind, whether expressed or implied. Maison Collery makes no warranties regarding the merchantability of products for a particular purpose or the non-infringement of intellectual property rights.

Maison Collery reserves the right to make changes to the materials and services on this site, as well as to the products and prices described, at any time without prior notice. We strive to provide accurate and up-to-date information, but we do not guarantee the accuracy, completeness, or reliability of any content on this site.

Updated 1st March 2026